It has been a difficult year for us all but we are hoping to re-open our showroom some time before Xmas for our local customers and have still continued to sell our products all over the world throughout the Covid crisis. We now have our decorations up and we are ready to supply you with some great snooker and pool products, where ever you are. We are expecting a surge in on-line purchases and all postal services are likely to be busy so we advise you order a.s.a.p . It is a good time to remind customers of our last posting dates and our Xmas shutdown period.
Last postage dates.
Standard post; Carrier Hermes allows 5 working days and at this busy time of the year it is already `touch and go` as to whether orders will reach customers in time if you use our Standard service. If you are not in any particular hurry, we will still be dispatching up to Tuesday 22nd December. It could be that we are able to dispatch after this date but we are reliant on the Hermes carrier service as we have no `drop off` point in our location. We recommend that if you need any order urgently that you use our Express service. All orders received after this date will be dispatched a.s.a.p following our return on Jan 4th.
Express post; Carrier UPS will normally deliver a next day carrier service, though once again we would allow at least 2 working days (not weekends) to be sure. With this in mind we will be dispatching up to Tuesday 22nd December. Our location means however that we are one of UPS first collections and we would require sufficient time to pack the product and even in some cases make it. We recommend therefore that your order is received before 5.00 pm Monday 21st December. All orders received after this date will be dispatched a.s.a.p following our return on Jan 4th, and all Express orders will be given priority.
Showroom Visits; By appointment only, we offer local customers (and some not so local!) an opportunity to do some late Christmas shopping by visiting our showroom and choosing from our very extensive range of snooker and pool cues. We hope that providing Covid restrictions allow to accept showroom visits up to Tuesday 22nd December.
Christmas Shutdown; After a difficult year we are looking forward and hoping to be able to spend some time over the Xmas Christmas break with our families which will start on Wednesday December 23rd and are not open on a daily basis again until Monday Jan 4th. We understand that many customers on Christmas holidays may find the Christmas break a good opportunity to visit us so depending on family commitments we may be able to fit in one or two showroom visits. We will be going into the unit during this period but only on occasions so please contact us on 01271 889147 or e-mail firstname.lastname@example.org for more details.
Lastly! Happy Christmas and a Happy New Year to all our customers, past, present and future. We appreciate your custom very much and hope that this time next year Covid will be long gone. Take care, keep safe!